FAQs

Where is the Dolphin Star located?

The Dolphin Star departs from two different Pier Locations depending on the cruise (Waianae and Waikiki).
Click here for our Wild Dolphin Watch Cruises in Waianae.
Click here for our Waikiki Sunset BBQ & Cocktail Cruises in Waikiki.

Why choose Dolphin Star?

  • Safety is our #1 priority. Click to see how our new Star Care® Program ensures the safety and wellness of our guests and team members.
  • U.S. Coast Guard certified, largest island catamaran on Oahu with two panoramic decks, shaded cabins, bar, BBQ area, hot water showers, restrooms and more!
  • Passionate, knowledgeable and caring Captain and crew who are trained in first aid and CPR.
  • Operated by Star of Honolulu Cruises & Events® with 65 years of experience!
  • Dolphin Star is the recipient of TripAdvisor’s Certificate of Excellence and has a 4.5 rating! Don’t take our word for it, check us on TripAdvisor @DolphinStar!

FOR ALL GUESTS

What are your safety and sanitization protocols?

Click to see how our new Star Care® Program ensures the safety and wellness of our guests and team members.

What should I wear and bring for dolphin watching?

Wear comfortable attire with non-skid shoes, and don’t forget your camera! Sunscreen, a light sweater or jacket, polarized sunglasses and binoculars are also recommended.

Are there any age restrictions for this cruise?

There is no age restriction for the Dolphin Star®. Guests of all ages in good health and physical condition are welcome. Minors under the age of 18 must be accompanied by a parent or legal guardian.

May I bring my own food?

Outside food and beverages are not allowed onboard. However, a freshly grilled BBQ Lunch option is available in advance. Ask your reservationist for details.

Are beverages available onboard?

Yes. Soft drinks including soda and juice are available for $4.00 each; tropical cocktails and beer are available for $8.00 each. Alcoholic beverages can only be served to guests 21 years and older (a photo I.D. is required and drinks are prohibited from being carried off the ship).

What type of dolphins and marine life will I see?

We typically see 50 to 70 spinner, spotted and bottlenose dolphins daily, with a 98% record of daily sightings historically. You may see flying fish, Hawaiian green sea turtles, humpback whales in season (December through April) and more!

What if I don’t see any dolphins?

With our Dolphin Guarantee, in the rare case that you don’t see dolphin, you’ll receive a “Dolphin Check” to cruise again (meal, transportation and snorkel optional)!

Is the Dolphin Star® a non-smoking vessel?

Yes!

Are strollers allowed on the vessel?

Yes, however, due to limited space onboard we will stow them during the cruise.

What should I do if I am prone to motion sickness?

Onboard, ask for complimentary 100% herbal ginger capsules to help settle your stomach. Take these at your own discretion. Don’t hesitate to ask any crew member for assistance.

Will you take a photo of me?

Yes, you can take home a souvenir memory photo for only $20.00.

Is there something special for repeat guests?

Each guest receives a “VIP card” good for a free gift when returning for a future cruise.

I’d like to take great dolphin photos! Any tips?

If you have a digital camera with a view finder, turn off your LCD and take pictures looking through the view finder. This will allow the camera to respond to your fingers faster. Dolphins sometimes jump multiple times so keep aiming in the direction a dolphin has jumped. Use the sequence photo shoot mode if your camera has one. It is very hard to predict when the dolphins will surface, so by using this mode, there is a better chance of getting a great picture!

You can also take great photos and videos with cell phones. Don’t forget to share your experience on Facebook(/dolphinstarcruises), Twitter(@DolphinStarHI) and Instagram(@DolphinStarHI) and add #DolphinStarHI.

What is your keiki (child) program?

It’s an interactive, educational and fun “class” with one of our certified Naturalist crew with souvenir learning material!

FOR SNORKELING GUESTS

 

Swimming with dolphins is considered harassment and is prohibited by law. The National Marine Fisheries division of the National Oceanic and Atmospheric Administration (NOAA) recommends keeping at least 50 yards (150 feet) away from the dolphins while they rest/sleep during the daytime hours. Dolphin Star exceeds all government guidelines for protection of marine mammals since our debut in 2007.

What should I wear and bring for snorkeling?

Wear a swimsuit and bring a towel and sunscreen. A light sweater or jacket and sunglasses are also recommended.

Do you provide snorkeling gear and is it safe for beginners?

Yes! Sanitized snorkel gear is included, as well as instruction for beginners by our well-trained crew. Upon request, we also offer prescription masks (1.5 – 6.0 power) available on a first come, first served basis. Vessel facilities include a fresh water shower, easy step stairs into the water and onboard restrooms. A signed waiver form is required for snorkeling.

Not a swimmer but have family members who want to snorkel?

Not a problem. Dolphin Star® is perfect for all, including 3 generation families! You may opt to explore the reef at a secret spot led by our diver, or just jump in and cool off! Enjoy the cruise at your own pace and comfort.

What type of marine life will I see while snorkeling?

You will enjoy seeing a variety of marine life while snorkeling. You may see beautiful bluespine unicornfish, striped belly puffer fish, starfish, sea urchins, green sea turtles and more!

Do you have children’s size snorkeling equipment?

Yes, our crew members will assist each guest with properly fitting snorkel gear.

Do you provide life vests to fit infant/lap children?

No. For safety reasons, we strongly recommend our infant/lap children guests remain onboard and be accompanied by a parent or legal guardian at all times.

Can we bring our own snorkel gear, life vest and/or floating device?

Absolutely. If you feel more comfortable using your own gear, don’t hesitate to bring it.

Where will we be snorkeling and for how long?

Depending on the sea conditions, our Captain will determine the best spot of the day for snorkeling off the beautiful Wai’anae coast. Snorkeling time is approximately 45 minutes to one hour.

How far from the shore is the snorkel spot and how deep is the water?

Depending on snorkel location, we will be approximately 100-150 feet from shore with a depth of 15-20 feet.

Is the snorkel tour safe?

Absolutely. Dolphin Star® provides a fun and safe underwater experience. Along with snorkel gear, flotation vests, snorkel instruction and additional floatation devices for our guided snorkel tour, we have a certified life guard, Captain and crew who are trained in first aid and CPR. We also have 1 snorkel instructor for about 25 guests.

Can pregnant women participate in snorkeling?

Please consult with your doctor before booking.

Do you have changing rooms?

Yes. We have 2 onboard restrooms, plus a fresh water shower.

Where can we store our valuables?

There are no lockers onboard. For safekeeping, please leave your valuables behind.